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Terms &
Conditions
This Services Agreement
(the "Agreement") contains the complete terms and conditions which govern your
subscription of Web hosting, e-Commerce and other Internet-related services
provided by QWebNet.com, (the "Services"). As used in this Agreement, "Q Web
Net" means QWebNet.com and "Client", "you", or "your" means you. By clicking on
the "Submit Order" button, you acknowledge that you have read the Agreement, and
you agree to its terms and conditions and all policies posted on the Q Web Net
site. As referred to in this Agreement, "Site" refers to a World Wide Web site
and "Q Web Net Site" refers to the Site located at the URL
http://www.qwebnet.com, or any other
successor Sites owned or maintained by Q Web Net.
1.
APPROPRIATE USE OF THE SERVICES.
Q Web Net
provides the Services exclusively and makes no effort to edit, control, monitor
or restrict the content of data other than as necessary to provide such
Services.
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Client
Content. Client agrees that it will not distribute, electronically
transmit or display any materials supplied by Client - or through Client by
a third party - to any
Q Web Net server in connection with Client's use
of the Services which:
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violate
any state, federal or foreign laws or regulations;
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infringe on any intellectual property rights (e.g., copyright,
trademark, patent or other proprietary rights) of Q Web Net or any third
party;
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are
defamatory, slanderous or trade libelous;
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are
threatening or harassing;
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are
discriminatory based on gender, race, age or promotes hate
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violate
any
Q Web Net
policy posted on the
Q Web Net Site including, but not limited to, our
Acceptable Use Policy
(includes Adult Content Policy),
UCE
(SPAM) Policy, and
CGI
Abuse Policy.
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contain
viruses or other computer programming defects which result in damage to
Q
Web Net
or any third party.
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Bandwidth.
Client may occupy only the amount of disk space on the
Q Web Net
Server and utilize no more than the network bandwidth that is allotted by
Q Web
Net.
Additional fees, specified in the Virtual Host plans page, will be charged
for exceeding the disk space and/or network bandwidth allowance of your
selected plan.
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No "SPAM". Client shall not use the Services for chain
letters, junk mail, spamming, or any use of distribution lists to any person
who has not given specific permission to be included in such a process.
Client also shall not engage in any unsolicited email practices at
Q Web Net, or otherwise, that mentions or reference any domain hosted
on
Q Web Net servers or parked on
Q Web Net
DNS servers. NOTE: THIS POLICY APPLIES TO VIRTUAL SERVER ACCOUNTS, DEDICATED
SERVER CUSTOMERS, AND ALL DOMAINS, NAMES SERVERS AND PARKED DOMAINS HOSTED
ON THE SERVER.
(Violators
will be fined! Refer to our
UCE (SPAM) Policy).
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Licensed
Software Only. Client agrees to use only properly licensed third party
software in connection with Client's use of the Services.
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Back-Up
Files and Processing. Client will have the ability to reinstate files
which are automatically archived by
Q Web Net; however,
Q Web Net
does not guarantee the existence, accuracy, or regularity of its backup
services on Virtual Servers and, therefore, Client is responsible for making
back-up files in connection with its use of the Services. On
Dedicated Servers,
we will install the backup script for our clients, but the running of cron
jobs and services is the responsibility of the server owner. The backup
script can be set up to generate a daily email with results, to assist you
in monitoring.
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Termination.
Q Web Net
reserves the right to refuse service to anyone.
Q Web Net, in its sole discretion, may immediately terminate this Agreement
if Client engages in any of the foregoing. To report any unacceptable
behavior by a third party using the Services, please contact
abuse@qwebnet.com.
If a Q Web Net terminates the account for violations of these Terms and
Conditions,
Q Web Net
will not maintain an archival copy of the Clients Web site or files. The
Client is not eligible for a refund if it is determined that the Client
violated these Terms and Conditions. If the Client feels that they did not
violate the Terms and Conditions they may dispute it by writing to Q Web Net
at:
Q Web Net
Termination Dispute
5500 NW 309th St.
Ridgefield, WA 98642
Q Web Net
will review the claim from the client. If it is found that there was on
violation Q Web Net will reinstate the Clients server/account.
2.
PAYMENT OBLIGATIONS
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Service
Fees. By the Tenth (10th) of each month,
Q Web Net
shall either (i) debit Client's credit card (where Client provides such
information) or (ii) deliver by e-mail an invoice to Client in accordance
with the applicable Services fees for services rendered for the current
month. Where an invoice is delivered to Client, Client shall remit payment
to Q
Web Net
by no later than 10 days after the specified payment due date.
Q Web Net
shall be entitled to immediately terminate this Agreement for Client's
failure to make timely payments to
Q Web Net. Certain services carry a set-up fee
charged by
Q Web Net to Client that must be paid by Client in order to
have use of the Services. If Client terminates this Agreement in accordance
with Section 4 hereunder, Client shall be responsible for any outstanding
fees owed to
Q Web Net and agrees to pay any and all fees
incurred by Client. Because the Services are provided on a monthly basis,
unless a contract is in place, Client will be responsible for Service fees
incurred each month regardless of when Client provides notice of
termination. Thus, for example, if Client provides notice to terminate on
the 15th of a particular month, Client will still owe fees for the entire
month and such fees will not be pro-rated or refunded. If Client has
retained the Services for one (1) year and has pre-paid
Q Web Net
for such Services, refunds will be issued for any unused full month portions
less one month of the Services upon Clients request. Therefore, if Client's
account is cancelled at any point during the one (1) year term, Client will
be entitled to a refund for all but one of the full months remaining after
notice given by the 25th of the preceding month.
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Late
payments. Any payment not received within twenty (20) days of the
invoice date, will be assessed a late fee of one and one-half percent (1
1/2%) per month or the highest rate allowed by applicable law, whichever is
lower, with minimum of a $5.00 fee. If payment is not received within thirty
(30) days of invoice date Q Web Net will notify the client by Email (to
email address on record) that if payment is not received within five (5)
business days the account will be suspended and subject to reinstatement
procedures in accordance with Section 4 hereunder, Client shall be
responsible for any outstanding fees owed to
Q Web Net
and agrees to pay any and all fees incurred by Client. Customer also shall
pay to
Q Web Net
all expenses incurred by
Q Web Net in exercising any of its rights under this
Agreement or applicable law with respect to a Payment Default or other
breach by Customer, including, but not limited to, reasonable attorneys'
fees and the fees of any collection agency retained by Q Web Net.
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Taxes.
Customer will be responsible for and will pay in full, any taxes and similar
fees now in force or enacted in the future imposed on the transaction and/or
the delivery of Services.
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Domain
Names.
If Client chooses to register a domain name(s) through
Q Web
Net,
Client acknowledges and agrees that Client will pay a registration fee(s) to
register the domain name(s) with the applicable domain name registrar.
Q Web
Net
does not offer refunds for domain name registrations for any reason,
including misspelling of the domain name.
3.
CLIENT LIABILITY AND INDEMNIFICATION
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The parties agree that in no event shall
Q Web Net be liable to any third party for Client's breach or alleged breach
of any of the terms and conditions set forth in this Agreement. Client
agrees to defend, indemnify and hold harmless
Q Web Net
from any and all expenses, losses, liabilities, damages or third party
claims resulting from Client's breach or alleged breach of any Client
obligations set forth hereunder.
4. TERM,
TERMINATION & REINSTATEMENT
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Subject to the terms and conditions
hereof, this Agreement shall be effective on the date you register for the
Services, and shall continue in effect on a month-to-month basis unless
otherwise specified by separate agreement (the "Term") unless terminated
earlier pursuant to the provisions of this Section 4. Either party will have
the right to terminate this Agreement upon notice to the other party. If
Client is terminating this Agreement, Client must follow instructions for
cancellation provided on the Server Cancellation Information page. All
cancellation requests must be received by the 25th of the respective month
of cancellation. Any other attempt by Client to cancel this Agreement by
written or e-mail notice shall be void. Sections 3 - 8 shall survive
termination or expiration of this Agreement.
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If
Q Web Net suspends an account for
non-payment, Client shall be allowed to re-instate Client's use of the
Services within Five (5) business days of cancellation upon approval from
Q Web
Net
and full payment of balances due.
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If a Client terminates their account,
Q Web
Net
will disable the service/account the day the client specifies the account is
cancelled.
Q Web Net will not maintain an archival copy of the Clients Web site
or files. It is the responsibility of the Client to remove any data off the
server prior to the date provided in their cancellation notice.
5. TAXES
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Client will pay and indemnify and hold
Q Web
Net
harmless from any and all taxes associated with or arising from Client's use
of the Services, including any penalties and interest and any costs
associated with the collection or withholding thereof.
6.
DISCLAIMER OF WARRANTY
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THE SERVICES, THE Q WEB NET SITE,
INCLUDING WITHOUT LIMITATION, ALL PRODUCTS AND SERVICES DISPLAYED OR OFFERED
ON THE Q WEB NET SITE, AND ALL TEXT, GRAPHICS, LINKS AND APPLICATIONS ARE
PROVIDED TO CLIENT ON AN 'AS IS' BASIS AND WITHOUT WARRANTY OF ANY KIND. Q
WEB NET DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO EACH
OF THE FOREGOING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR ARISING FROM A COURSE
OF DEALING. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, Q WEB NET
SPECIFICALLY DISCLAIMS ANY WARRANTY THAT (1)THE SERVICES WILL BE
UNINTERRUPTED OR ERROR-FREE; (2) DEFECTS WILL BE CORRECTED; (3) THERE ARE NO
VIRUSES OR OTHER HARMFUL COMPONENTS; AND (4) THE SECURITY METHODS EMPLOYED
WILL BE SUFFICIENT.
7.
LIMITATION OF LIABILITY
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IN NO EVENT SHALL Q WEB NET BE LIABLE
FOR DAMAGES RESULTING FROM LOSS OF DATA, PROFITS, USE OF THE Q WEB NET SITE
OR ANY Q WEB NET PRODUCTS OR SERVICES, OR FOR ANY INCIDENTAL, INDIRECT,
PUNITIVE, OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THIS AGREEMENT OR IN
CONNECTION WITH ANY PRODUCTS OR SERVICES PROVIDED HEREUNDER. IN NO EVENT
SHALL Q WEB NET CUMULATIVE LIABILITY EXCEED AN AMOUNT GREATER THAN FIVE
HUNDRED DOLLARS ($500 US).
8.
MISCELLANEOUS
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Notices. Any notices or communication
under this Agreement shall be in writing and shall be deemed delivered to
the party receiving such communication at the address specified below (1) on
the delivery date if delivered personally to the party, or a representative
of the party; (2) one business day after deposit with a commercial overnight
carrier, with written verification of receipt; (3) five business days after
the mailing date, whether or not received, if sent by postal mail, return
receipt requested; (4) on the delivery date if transmitted by confirmed
facsimile.
If to Q Web Net:
Q Web Net
5500 NW 309th St.
Ridgefield, WA 98642
If to Client:
Name and address provided for account setup.
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If any of the provisions, or portions
thereof, of this Agreement are found to be invalid under any applicable
statute or rule of law, then, that provision notwithstanding, this Agreement
shall remain in full force and effect and such provision or portion thereof
shall be deemed omitted. This Agreement (including the Exhibits, attachments
and/or addenda, if any,) represents the entire agreement of the parties with
respect of the subject matter hereof and supersedes all prior and/or
contemporaneous agreements or understandings, written or oral between the
parties with respect to the subject matter hereof. This Agreement and the
rights granted and obligations undertaken hereunder may not be transferred,
assigned or delegated in any manner by Client, but may be so transferred,
assigned or delegated by Q Web Net. Any waiver or any provision of this
Agreement, or a delay by any party in the enforcement of any right
hereunder, shall neither be construed as a continuing waiver nor create an
expectation of non-enforcement of that or any other provision or right. In
any legal proceeding between the parties under this Agreement, the
prevailing party shall be entitled to recover its costs, expenses and
reasonable attorneys' fees. This Agreement is made under and shall be
governed by the laws of the United States of America, except with regard to
it’s conflict of law rules. This Agreement and Q Web Net’s policies are
subject to change by Q Web Net without notice. Continued usage of the
Services after a change to this Agreement by Q Web Net or after a new policy
is implemented and posted on the Q Web Net Site constitutes your acceptance
of such change or policy. We encourage you to regularly check the Q Web Net
Site for any changes or additions.
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| SSL
Certificates |
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Q Web Net
offers private SSL Certificates and shared SSL. |
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| Up Time
Guarantee |
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LQ Web Net
has a 99.9% up time guarantee. So your customers
have access to you 24/7 |
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| Support |
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Q Web Net
provides 24/7 support via our support ticket
system and knowledge base |
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